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Build the Right Website

It is crucial to the success of your project that your web designer understands your business.

We have 20 years experience providing IT and web solutions to:

  • New Startups
  • Small to Medium Business
  • Finance, Transport and Utilities

We aim not only to build the website right, but also to build the right website!

Often for a surprisingly economical price, since we avoid unnecessary expenditure and keep our company overheads low. Contact us now for a no-obligation initial discussion of your needs.

<Portfolio>      <FAQ>


Avoid a Costly Mistake

Only 65% of small/medium organisations in Australia say that their website is good for business (Sensis report, pg 20/22).
That leaves a staggering 35% that are getting no value at all from their website!

Even worse, half did not know if they were getting a return from e-commerce or their return was less than five percent (Sensis report, pg 26/28).

From our experience, 9 out of 10 businesses could be getting better value from their website. Ask yourself the following two questions:

  • Have I thought about my business needs?
  • Has my web designer asked me about my business needs?


Business Needs

You might like to consider the following list of common business needs:

  • Financial Goals
    • increased sales
    • higher profits
    • follow-on orders
  • Company Goals
    • recruiting higher quality people
    • a more professional corporate image
    • company growth and brand awareness
  • Market Positioning Goals
    • greater market share
    • higher customer retention rates
  • Efficiency Goals
    • more streamlined order processing
    • improved administration efficiencies

Contact us to find out more, or view our Portfolio.

"Too often people are in such a hurry to get a website live that they don't pause long enough to consider the needs of their intended audience(s) or the business itself. The result is disappointment and frustration" - NETT magazine (Dec 2007 pg 58)



blog entries:

  "a jumbled honeycomb of dead ends"   (10th November 2008)

People often ask about compliance to various compatibility standards like W3C DOM, XHTML and CSS.

Yes, it is important that your website looks right in all the commonly used web browsers like IE, Firefox, Safari etc.

But this is just the bare minimum. The much more important question that people should be asking, is:

  • Will my website be a clear easy-to-follow narrative - or will end up being a jumbled honeycomb of dead ends?

To answer the question, here is what is needed in order to achieve a clear, easy-to-follow narrative...

Firstly, a website needs to have a clear mission. People need to know what it is about or they won’t trust it.

Secondly, the website should clearly indicate what makes it unique or different from competitors or other similar websites. People need a reason to explore your website. You also want to attract the right kind of person by highlighting what makes you compelling to them.

Thirdly, there should be some clear threads or sequences of pages for people to follow depending upon their interest. Visitors should not be left stranded on a page, wondering where they should go next. There should be clear signposts for them at every stage.

In summary, exploring your website should be like strolling through a large and beautiful garden where there are many and varied treats in store for the visitor, available via a system of well-laid out paths and signs.

Rather than being dumped in the middle of a pitch-black honeycomb of underground caves, with only a tiny flickering candle for illumination and no way of knowing where to go next, or what there is to see.

Cross-browser standards like the W3C DOM are just the bare minimum, checking cross browser compliance is like checking a car is roadworthy. Much more needs to be investigated and far more time and attention needs to be spent on making sure your website meets your business needs - and doesn’t become a jumbled honeycomb of dead ends.


  "the Yin and Yang of the home page"   (1st November 2008)

Two different clients revealed problems with their websites that were exact mirror images of each other this week.

Customer A
Customer A was very pleased with their search results. Their company was shown in the top 5 for most of their preferred keywords. But, although full of informative text, their current Home Page looked very plain. They wanted to spice it up, so that new visitors would be more likely to browse through the rest of the website after landing there. But they were very concerned about the potential impact of a redesign - would it upset their current stellar Google rankings?

Customer B
Customer B had exactly the reverse problem. Their home page looked very attractive. It included lovely graphics and some subtle animation effects. But their Google search results were very poor. They wanted to know why this was - and how we could fix the problem..

The answer to Customer A was simple. Their Google rankings should remain at or near the top, even after the redesign, provided that we kept the same text and maintained the same metadata tags in the page header. We showed them the "View Source" facility to illustrate why Google would be unlikely to know, or care, that the look-and-feel was different.

The answer to Customer B was that their poor rankings were because their existing home page had very little native text. The graphics were essentially invisible to search engines. I explained that Google prefers plain text information and that the best thing we could do to raise their ranking, was to add a bunch of useful and relevant text to the current home page. We could easily add a new information section underneath, in keeping with their current design and without needing to disturb the existing people-friendly graphics.

So there you have it - you can have a Home Page that suits both people and those pesky search engines!


  "when the going gets tough"    (23rd October 2008)

Anyone can make money during the good times, it's when times get tough that we see the wheat sorted from the chaff!

With many of their weaker competitors being forced to shut their doors, companies that survive the aftermath of the current Financial Crisis will emerge stronger and more profitable when the good times return.

So what actions will help your organisation be one of the survivors?

  • Quick and ruthless pruning away of all the dead or dying parts of your business
  • Taking advantage of the low cost environment to outsource all non-core activities
  • Redesigning your operations to be much more efficient
  • Reducing the lumpiness of your cashflow, by spreading costs over time and by encouraging regular monthly income streams
  • Staying close to your customers (and their financial position)

What has all this to do with Web Ascend?

Online Ordering
Companies that have being processing orders manually, might find that it saves them time and money if they provide automatic online ordering for their customers.

Search Engines
Organisations that have previously run marketing campaigns using pricey advertising agencies, might benefit from inexpensive online advertising and improved search engine results.

Outsourcing
Companies that previously built and maintained their own websites might find it more cost-effective to outsource this non-core work to a specialist web designer like Web Ascend.